Advance Motel, Wangaratta has adopted the following policies, terms, and conditions to assist us in providing you with our best service. We respectfully request that you adhere to these during & after your stay.
Check –in time is from 2pm, check out time is prior to 10am. Early check – in requests will be catered to depending on availability. Please contact reception staff for further information.
Reception is open 7 days from 8:00am to 8:00pm pm (may close earlier if no vacancies) Arrival outside these hours is by arrangement only.
we welcome children of all ages.
Unless otherwise specified rates quoted are based on amount of people occupying room (but only up to the maximum occupancy of the room). There is an additional charge for any extra guests above what you were quoted for.
We accept cash, Eftpos, Visa, MasterCard, American Express (surcharge applicable).
To guarantee your reservation you will be asked for you credit card number. All payment for accommodation must be made in full on the day of arrival. Incidental charges must be paid for at time they are incurred. Provision of credit card details is the authority to debit any payment owing.
To cancel your booking you must notify us at least 48 hrs prior to our check-in time of 2pm. Cancellations within this period will incur a cancellation fee of the total amount of your booking that will be charged to your credit card. At the time of booking, you will be notified if a different cancellation period applies e.g.: group bookings and special event periods (Christmas, new year, easter, public holidays etc).
After check-in should you shorten your stay, you will be charged full booking amount. (Refunds are at owners’ discretion).
All group bookings require an email along with a credit card to confirm the booking. The cancellation period will vary according to the type of booking and time of year, check with reception staff for details.
Our rates vary by number of guests and during periods of high demand or major events we may apply a surcharge or impose a minimum length of stay period, you will be advised by our reception staff if this applies.
We do not permit smoking in our guest rooms. There are plenty of areas around the property where smoking is permitted, and we ask that you dispose of you butts thoughtfully. A sanitation fee of nights’ accommodation will be charged if smoking has occurred in the room. The fee will be charged to your credit
1(one) space per room is available, please discuss any vehicle requirements you may have when making your booking to ensure we can accommodate your vehicle.
For the comfort of other guests, we have strict no noise policy after 10 pm.
This policy is designed to ensure that all our guests can enjoy their time with us and not be inconvenienced through noise and action of others. Any guest failing to comply with this may be asked to leave without refund.
Our car park is fitted with security cameras, to assist us in keeping the motel grounds as safe as we can but no responsibility is taken for goods left in your car.
All guests are subject to Goods and Services Tax of 10% which is included in any or ancillary prices quoted.
Tips and gratuities to our team members are at the guest’s discretion and we do not apply any compulsory service charges.
We aim to do our best to accommodate guests with a disability. We have limited wheelchair access to rooms. Most common areas of the motel are accessible by wheelchair. Should you require special assistance, please discuss when booking so we can assess you will be comfortable, and we can accommodate you.
Your personal information will be recorded and used by only authorised persons who are required to keep your information private. We will never use retained information for any other purpose nor provide it to any other party without your prior permission, except where legally obliged to.
These policies are subject to change without notice.
We are a pet friendly motel; however prior arrangements are required. Surcharges applicable on top of the room rent price. Charges depends upon room type, number of pets and days of stay.
24 hours check in